This Privacy Policy describes how Awantis ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our website at www.awantis.com and related services. Awantis specializes in custom AI agents and intelligent automation solutions for enterprises.
Questions or concerns? Contact us at hello@awantis.com.
SUMMARY OF KEY POINTS
What personal information do we process? We collect information you voluntarily provide (name, work email, company details, business goals) and data automatically collected from your device (IP address, browser information, usage data).
Do we process sensitive personal information? No, we do not process sensitive personal information.
Do we receive information from third parties? We may receive limited information from analytics providers and public business sources.
How do we process your information? We process your information to provide our AI automation services, communicate with you, conduct strategic assessments, deliver marketing communications, ensure security, and comply with legal obligations.
When and with whom do we share personal information? We share information with service providers (hosting, analytics, CRM, marketing tools) under contracts that protect your data. We do not sell personal information.
How do we keep your information safe? We implement technical and organizational security measures, though no system is 100% secure.
What are your rights? Depending on your location, you may have rights to access, correct, delete, restrict processing, or object to processing of your personal information.
How do I exercise my rights? Contact us at hello@awantis.com. We will respond according to applicable data protection laws.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
We collect personal information you voluntarily provide when you:
Submit our "Begin Strategic Assessment" or "Book Your Strategic Discussion" forms
Request information about our custom AI agents and intelligent automation solutions
Contact us for business inquiries
Participate in consultations or evaluations
The personal information we collect may include:
Contact Details: Name, work email address
Professional Information: Company name, job title/role, industry, company size
Business Requirements: Timeline for results, monthly lead volume, primary goals (Lead Generation, Lead-Reactivation, Process Automation, Customer Service, Sales Operations, Compliance, other)
Operational Challenges: Your biggest operational challenges and automation needs
Referral Information: How you found us
Communications: Any additional information you provide through direct contact
Sensitive Information: We do not process sensitive personal information. Please do not include sensitive data in form submissions or communications.
Information Automatically Collected
We automatically collect certain information when you visit our Services:
Log and Usage Data: IP address, browser type and settings, device information, pages viewed, time spent, referring URLs, search terms, date/time stamps, system activity, error reports
Device Data: Device identifiers, operating system, hardware model, Internet service provider, mobile carrier, system configuration
Location Data: Approximate location derived from IP address (you can opt out through device settings)
Information from Other Sources
We may receive business contact information from:
Professional networking platforms and public business directories
Analytics providers (Google Analytics)
Business data enrichment services (for publicly available professional information)
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for the following purposes:
Business Operations:
Strategic Assessments: Conduct consultations, understand business needs, propose AI automation solutions
Service Delivery: Provide custom AI agents and intelligent automation solutions
Customer Support: Respond to inquiries, provide technical assistance, resolve issues
Communications:
Administrative Information: Send service details, policy updates, project communications
Marketing Communications: Share information about our AI solutions, industry insights, promotional content (with consent or as permitted by law)
Targeted Content: Deliver personalized content based on your industry and business needs
Analytics and Improvement:
Usage Analysis: Understand how users interact with our Services to improve functionality
Marketing Effectiveness: Measure and optimize our marketing campaigns and lead generation efforts
Security and Compliance:
Service Protection: Monitor for fraud, unauthorized access, and security threats
Legal Compliance: Fulfill legal obligations, respond to lawful requests, protect rights and interests
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
For EU/UK Residents (GDPR/UK GDPR):
Consent: For marketing communications and cookies where required (you may withdraw consent anytime)
Contract Performance: To provide our AI automation services and fulfill contractual obligations
Legitimate Interests: For business operations, security, analytics, and B2B marketing where our interests don't override your rights
Legal Obligations: To comply with applicable laws and regulations
Vital Interests: To protect health, safety, or vital interests when necessary
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Service Providers (Under Contract):
Cloud Computing Services: AWS, Google Cloud, Microsoft Azure for hosting and infrastructure
Analytics Services: Google Analytics for website usage analysis
CRM and Marketing Tools: HubSpot, Salesforce, email marketing platforms for relationship management
Communication Tools: Video conferencing, collaboration platforms for client interactions
Website Services: Hosting providers, CDN services, security services
Other Situations:
Business Transfers: In connection with mergers, acquisitions, or sale of assets
Legal Requirements: To comply with law, court orders, or governmental requests
Safety and Rights Protection: To investigate fraud, protect safety, or defend legal rights
With Your Consent: For any other purpose with your explicit permission
We do not sell personal information to third parties.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
Our Services may link to third-party websites or contain third-party integrations. We are not responsible for the privacy practices of these external sites. Any data collected by third parties is governed by their own privacy policies. We encourage you to review third-party privacy policies before providing any information.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes, we use cookies and similar technologies to enhance your experience and analyze usage.
Main Cookies We Use:
Cookie Name
Purpose
Provider
Type
Retention
_ga
Distinguishes unique users for analytics
Google Analytics
HTTP Cookie
2 years
_ga_#
Tracks user sessions for analytics reporting
Google Analytics
HTTP Cookie
2 years
_gid
Distinguishes users for session analysis
Google Analytics
HTTP Cookie
24 hours
_gat
Throttles request rate for data collection
Google Analytics
HTTP Cookie
1 minute
Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect website functionality, particularly analytics and form submissions. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our servers are primarily located in the United States. If you access our Services from outside the US, your information may be transferred to, stored, and processed in the US and other countries.
For EU/UK/Swiss Residents:
We implement appropriate safeguards for international transfers, including:
Standard Contractual Clauses (SCCs): European Commission approved clauses for data transfers
Additional Security Measures: Technical and organizational measures appropriate for the transfer
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only as long as necessary for the purposes outlined in this policy:
Strategic Assessment Data: Until engagement conclusion or 2 years after last interaction
Client Project Data: Duration of engagement plus 7 years for business records
Marketing Communications: Until consent withdrawal or 2 years after last engagement
Analytics Data: 26 months from collection (Google Analytics standard)
General Inquiries: 2 years from last communication
When no longer needed, we delete, anonymize, or securely isolate your information.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organizational security measures:
Access Controls: Restricted access to authorized personnel only
Data Encryption: Encryption in transit and at rest where appropriate
Security Monitoring: Regular security assessments and incident response procedures
Staff Training: Employee training on data protection and security practices
However, no electronic transmission or storage is 100% secure. Transmission of information is at your own risk.
10. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from individuals under 16 years of age. Our Services are designed for business users and enterprises. If we learn that we have collected information from someone under 16, we will promptly delete such data. Contact us at hello@awantis.com if you believe we have collected information from a minor.
11. WHAT ARE YOUR PRIVACY RIGHTS?
For EU/UK/Swiss/Canadian Residents:
Access: Request a copy of your personal information
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal information
Restriction: Request restriction of processing
Portability: Receive your data in a portable format
Objection: Object to processing, especially for direct marketing
Withdraw Consent: Withdraw consent for consent-based processing
Exercising Your Rights: Contact us at hello@awantis.com. We will respond within legally required timeframes.
Marketing Opt-Out: Unsubscribe from marketing emails using the unsubscribe link or contact us directly.
Complaints: EU/UK residents can file complaints with their local data protection authority.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Currently, no uniform standard exists for Do-Not-Track signals. We do not respond to DNT browser signals. If a standard is adopted that we must follow, we will update this policy accordingly.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Categories of Personal Information Collected (Past 12 Months):
Category
Examples
Collected
A. Identifiers
Name, email, IP address, online identifiers
YES
B. California Customer Records
Name, contact information, employment information
YES
C. Protected Classifications
Gender, age
NO
D. Commercial Information
Transaction records, purchase history
NO
E. Biometric Information
Fingerprints, voiceprints
NO
F. Internet Activity
Browsing history, interactions with our website
YES
G. Geolocation Data
Device location (from IP address)
YES
H. Audio/Visual Information
Recordings from business activities
NO
I. Professional Information
Job title, company, industry, work history
YES
J. Education Information
Student records
NO
K. Inferences
Profiles based on preferences and characteristics
YES
L. Sensitive Information
Precise location, health data, biometrics
NO
Retention Periods:
Categories A, B, I, K: 2 years after last interaction
Categories F, G: 26 months from collection
Your Rights by State:
California (CCPA/CPRA):
Right to know what personal information is collected and how it's used
Right to delete personal information
Right to correct inaccurate personal information
Right to opt-out of sale/sharing (we don't sell or share for advertising)
Right to non-discrimination for exercising rights
Colorado, Connecticut, Utah, Virginia:
Right to know if we're processing your data
Right to access your personal data
Right to correct inaccuracies
Right to delete your personal data
Right to data portability
Right to opt-out of targeted advertising, sale, or profiling
Exercising US Rights: Email hello@awantis.com with "Privacy Request" in the subject line. Include your state of residence and specific request. We may verify your identity before processing requests.
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
Australia and New Zealand:
We comply with Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. You have rights to access and correct your personal information. Complaints can be filed with the Office of the Australian Information Commissioner (Australia) or Office of the New Zealand Privacy Commissioner (New Zealand).
15. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be indicated by a new "Last Updated" date. For material changes, we may provide additional notice through our website or direct communication.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Email: hello@awantis.com
Subject Line: Privacy Inquiry
Website: www.awantis.com
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To review, update, or delete your personal information, contact us at hello@awantis.com. We will process your request in accordance with applicable data protection laws and respond within required timeframes.
This Privacy Policy reflects our commitment to protecting your personal information while providing transparency about our data practices. As specialists in custom AI agents and intelligent automation solutions, we apply rigorous standards to our own privacy and security practices.
AGREEMENT TO OUR LEGAL TERMS
We are Awantis ("Company," "we," "us," "our"), a company operating the website www.awantis.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at hello@awantis.com
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Awantis, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by hello@awantis.com. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old and are designed primarily for business entities and professionals. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
USER REGISTRATION
SERVICE AGREEMENTS AND PAYMENT
SUBSCRIPTIONS
SOFTWARE AND AI SYSTEMS
PROHIBITED ACTIVITIES
USER GENERATED CONTRIBUTIONS
CONTRIBUTION LICENSE
THIRD-PARTY WEBSITES AND CONTENT
SERVICES MANAGEMENT
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
SMS TEXT MESSAGING
MISCELLANEOUS
CONTACT US
1.OUR SERVICES
The information provided when using the Services is intended for general informational and marketing purposes related to our custom AI agents and intelligent automation solutions for enterprises. Our Services include our website, strategic assessments, consultation services, and information about custom AI development solutions designed to optimize business operations through lead generation, lead reactivation, process automation, customer experience enhancement, business intelligence, and system integration.
We provide custom AI systems, automation solutions, and related consulting services to businesses seeking to enhance their operational efficiency through intelligent technology. Our "Results-as-a-Service" approach focuses on delivering measurable outcomes including operational refinement, faster process completion, and measurable ROI for our enterprise clients.
Important Notice:
The Services described on our website require separate written agreements (such as Service Agreements, Statements of Work, or Master Services Agreements) that will govern the specific terms of any actual project, consultation, or ongoing service engagement. These Legal Terms govern your general use of our website and preliminary interactions, while specific service engagements will be governed by those dedicated agreements.
The information provided is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2.INTELLECTUAL PROPERTY RIGHTS
Our Intellectual Property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.
Your Use of Our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
Access the Services; and
Download or print a copy of any portion of the Content to which you have properly gained access,
solely for your internal business purpose of evaluating our services and engaging with us.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Your Submissions
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you submit and warrant that: (a) your Submissions are accurate and not misleading; (b) you have all necessary rights to submit such Submissions; (c) your Submissions do not violate any law or third-party rights; and (d) your Submissions do not constitute confidential information unless we have signed a separate non-disclosure agreement with you.
3.USER REPRESENTATIONS
By using the Services, you represent and warrant that:
All information you submit will be true, accurate, current, and complete;
You have the legal capacity and agree to comply with these Legal Terms;
You are at least 18 years old;
You will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
You will not use the Services for any illegal or unauthorized purpose;
Your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your access to the Services and refuse any current or future use of the Services.
4.USER REGISTRATION
The Awantis website primarily serves as an informational portal and does not currently require user account registration for general browsing. However, you may need to provide contact information for strategic assessments or consultations. Should future Services require user registration and account creation, you agree to keep any passwords confidential and will be responsible for all use of your account. We reserve the right to remove, reclaim, or change any username if we determine it is inappropriate, obscene, or otherwise objectionable.
5.SERVICE AGREEMENTS AND PAYMENT
Awantis provides custom AI solutions and intelligent automation services that typically involve tailored proposals, statements of work, and service agreements rather than direct online purchases through the website.
Specific terms regarding scope of services, deliverables, payment schedules, fees, and other commercial conditions will be outlined in separate written agreements executed between Awantis and the client. Unless otherwise specified in a separate agreement, all payments shall be in United States Dollars (USD).
We accept various forms of payment including:
Visa, Mastercard, American Express
PayPal, Stripe
Bank Transfer
Other payment methods as agreed upon in service contracts
You agree to provide current, complete, and accurate information for all service engagements. We reserve the right to correct any errors or mistakes in pricing or service descriptions. We may refuse any service engagement and reserve the right to limit engagements that appear inappropriate or not from legitimate business operations.
6.SUBSCRIPTIONS
Our "Results-as-a-Service" approach may involve ongoing service engagements or subscription-like models for continuous improvement and support. Should we offer specific subscription-based services:
Billing and Renewal: Your subscription will continue and automatically renew unless canceled in accordance with your service agreement. You consent to recurring charges until cancellation.
Cancellation: Cancellation procedures will be detailed in your individual service agreement. Generally, you can cancel by providing written notice as specified in your contract. If you have questions, please email us at hello@awantis.com.
Fee Changes: We may change recurring service fees with advance notice in accordance with your service agreement and applicable law.
7.SOFTWARE AND AI SYSTEMS
We may include or develop software for use in connection with our Services, including custom AI agents and intelligent automation systems. If such software is accompanied by an end user license agreement ("EULA"), the EULA terms will govern your use. Otherwise, we grant you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms.
AI-Specific Terms:
Third-Party AI Providers: Our solutions may leverage third-party platforms (OpenAI, Microsoft, Google Cloud, AWS, Salesforce, HubSpot, Oracle, etc.). Your use of integrated third-party services may be subject to their terms and policies.
AI Output and Human Oversight: AI-generated outputs, recommendations, or automations may be incomplete or inaccurate and require human review. You are responsible for evaluating outputs and maintaining appropriate oversight.
No Regulated Advice: AI outputs are for informational purposes only and do not constitute legal, financial, medical, or other regulated professional advice.
Any software is provided "AS IS" without warranty of any kind. You accept all risk arising from software use and may not reproduce or redistribute any software except as permitted.
8.PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:
Systematically retrieve data or content to create compilations, databases, or directories without written permission
Trick, defraud, or mislead us or other users, especially to learn sensitive information
Circumvent, disable, or interfere with security-related features
Disparage, tarnish, or harm us or the Services
Use information from the Services to harass, abuse, or harm others
Use the Services inconsistently with applicable laws or regulations
Engage in unauthorized framing or linking
Upload or transmit viruses, malware, or harmful material
Engage in automated use of the system (scripts, bots, data mining tools, etc.)
Attempt to impersonate another user or person
Interfere with, disrupt, or burden the Services or connected networks
Harass, annoy, intimidate, or threaten our employees or agents
Attempt to bypass access restrictions or security measures
Copy, adapt, decipher, decompile, disassemble, or reverse engineer our software
Use the Services to compete with us without express written consent
9.USER GENERATED CONTRIBUTIONS
The Services may provide opportunities to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services (collectively, "Contributions"). When you create or make available any Contributions, you represent and warrant that:
Your Contributions do not infringe third-party proprietary rights
You are the creator and owner or have necessary licenses and permissions
You have consent from identifiable individuals in your Contributions
Your Contributions are not false, inaccurate, or misleading
Your Contributions are not unsolicited advertising, spam, or promotional materials
Your Contributions are not obscene, harassing, libelous, or otherwise objectionable
Your Contributions do not violate applicable laws or regulations
Your Contributions do not include offensive comments related to race, national origin, gender, sexual preference, or physical handicap
10.CONTRIBUTION LICENSE
By submitting suggestions or feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert ownership over your Contributions. You retain full ownership of all intellectual property rights associated with your Contributions. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions and agree to hold us harmless from all responsibility regarding your Contributions.
11.THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to other websites ("Third-Party Websites") and third-party content ("Third-Party Content"). Such Third-Party Websites and Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us. We are not responsible for any Third-Party Websites or Content, including their accuracy, offensiveness, opinions, reliability, or privacy practices.
Inclusion of or linking to Third-Party Websites or Content does not imply approval or endorsement by us. If you access Third-Party Websites or Content, you do so at your own risk. You should review applicable terms and policies of any third-party websites. Any purchases through Third-Party Websites are exclusively between you and the applicable third party.
12.SERVICES MANAGEMENT
We reserve the right, but not the obligation, to:
Monitor the Services for violations of these Legal Terms;
Take appropriate legal action against violators;
Refuse, restrict access to, limit availability of, or disable any of your Contributions;
Remove from the Services any files and content that are excessive in size or burdensome to our systems;
Otherwise manage the Services to protect our rights and property and facilitate proper functioning.
13.TERM AND TERMINATION
These Legal Terms remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF THESE LEGAL TERMS OR APPLICABLE LAW.
We may terminate your use or participation in the Services at any time, without warning, in our sole discretion. If we terminate or suspend your access, you are prohibited from registering and creating a new account under any name. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.
14.MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We have no obligation to update information on our Services. We will not be liable for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience problems or need to perform maintenance resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or modify the Services at any time without notice. You agree we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during downtime.
15.GOVERNING LAW
These Legal Terms are governed by and interpreted following the laws of the State of Delaware, United States, and the use of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
16.DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control costs of any dispute related to these Legal Terms, the parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.
Binding Arbitration
Any dispute arising from these Legal Terms shall be determined by one arbitrator in accordance with JAMS rules. The arbitration shall be conducted in Delaware. The language of proceedings shall be English. Applicable substantive law shall be the law of Delaware.
Restrictions
Any arbitration shall be limited to the dispute between the parties individually. No arbitration shall be joined with any other proceeding, and there is no right for class-action arbitration or representative capacity disputes.
Exceptions
The following disputes are not subject to arbitration: (a) disputes seeking to enforce or protect intellectual property rights; (b) disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief.
17.CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Services at any time, without prior notice.
18.DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND ASSUME NO LIABILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO THE SERVICES; (3) UNAUTHORIZED ACCESS TO OUR SECURE SERVERS; (4) INTERRUPTION OR CESSATION OF TRANSMISSION; (5) BUGS, VIRUSES, OR SIMILAR ITEMS TRANSMITTED BY THIRD PARTIES; OR (6) ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE FROM USE OF CONTENT.
19.LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
20.INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
Use of the Services;
Breach of these Legal Terms;
Breach of your representations and warranties;
Your violation of third-party rights, including intellectual property rights;
Any harmful act toward any other user of the Services.
We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.
21.USER DATA
We will maintain certain data that you transmit to the Services for managing performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability for any loss or corruption of such data, and you waive any right of action against us arising from any such loss or corruption.
22.ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
23.SMS TEXT MESSAGING
Program Description
By opting into any Awantis text messaging program, you expressly consent to receive text messages (SMS) to your mobile number. Awantis text messages may include marketing communications, service updates, appointment reminders, and other business-related communications.
Opting Out
If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt out.
Message and Data Rates
Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.
Support
If you have any questions or need assistance regarding our SMS communications, please email us at hello@awantis.com.
24.MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.
We may assign any or all of our rights and obligations to others at any time. We shall not be responsible for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of remaining provisions.
There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. These Legal Terms will not be construed against us by virtue of having drafted them.
25.CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Email: hello@awantis.com
Website: www.awantis.com

