Terms And Conditions
Terms And Conditions
Last Updated: March 11, 2026
Last Updated: March 11, 2026
Terms And Conditions
Last Updated: March 11, 2026
1. AGREEMENT TO OUR LEGAL TERMS
1.1. We are Awantis SIA (“AWANTIS”, “we”, “us”, “our”), a company providing custom AI agents, intelligent automation, and related consulting and implementation services for business customers.
1.2. These Terms and Conditions (“Terms”) apply to your access to and use of:
● our website available at
● www.awantis.com
● and any subdomains (the “Website”); and
● any other online interfaces or materials that link to these Terms (together, the “Online Services”).
1.3. These Terms govern your use of the Online Services only. Any actual AI implementation, consulting, development, “Results‑as‑a‑Service”, or other paid engagement will be governed by a separate written agreement (such as a Master Services Agreement, Statement of Work, or Order Form) executed between you and AWANTIS (each a “Service Agreement”). If there is a conflict between a Service Agreement and these Terms, the Service Agreement will prevail for that engagement.
1.4. You can contact us at:
● Email:
● hello@awantis.com
● Website:
● www.awantis.com
1.5. By accessing or using the Online Services, you confirm that:
● you have read and understood these Terms;
● you have the authority to enter into these Terms (on your own behalf or on behalf of a company); and
● you agree to be bound by these Terms.
If you do not agree with all of these Terms, you must not access or use the Online Services.
1.6. The Online Services are intended primarily for business and professional users who are at least 18 years old. If you access the Online Services on behalf of an entity, you represent that you have authority to bind that entity.
1.7. We may update these Terms from time to time. When we do so, we will post the updated version on the Website with a new “Last Updated” date and may also notify you by email or in‑product notice where appropriate. Changes will apply from the date they are posted or stated in the notice. Your continued use of the Online Services after changes take effect constitutes your acceptance of the updated Terms.
2. DEFINITIONS
For the purposes of these Terms:
● “AI Services” means any artificial intelligence‑powered features, tools, systems, or agents that AWANTIS develops, configures, integrates, or operates, whether custom or standardized.
● “AI System” means software that operates with elements of machine learning, generative AI, or other forms of artificial intelligence.
● “Inputs” means any data, prompts, queries, instructions, or other content you or your users provide to an AI System.
● “Outputs” means any content, results, recommendations, insights, automations, or other material generated by an AI System in response to Inputs.
● “Client Data” (or “Customer Data”) means any data, information, or content that you provide to us (or that we process on your behalf) in connection with the Services, including personal data within the meaning of the GDPR.
● “Services” means, collectively, the Online Services and any professional services, AI Services, or other work we perform under a Service Agreement.
● “Third‑Party AI Providers” means third‑party providers of AI models, APIs, or infrastructure which we may use (for example, OpenAI, Anthropic, Google Cloud, Microsoft, etc.).
● “EU AI Act” means Regulation (EU) 2024/1689 on artificial intelligence as amended from time to time.
3. OUR SERVICES AND AI DISCLOSURE
3.1. The Website provides general information about AWANTIS, our AI agents, intelligent automation capabilities, compliance automation, and related services. It may include marketing content, case studies, and descriptions of possible solutions. This information is for general informational purposes only and does not constitute an offer, guarantee of results, or professional advice.
3.2. Where you interact with chatbots, AI assistants, or other AI‑driven features on the Online Services, you are interacting with an AI System, not a human, within the meaning of Article 50 of the EU AI Act. We will design such features so that they clearly indicate that they are AI‑powered (for example, by labelling them as “AI Assistant”).
3.3. Any text, images, or other content generated by AI (including demos, examples, or templates) is AI‑generated and should be independently reviewed before being relied upon or used in production.
3.4. Our Online Services are not intended for distribution or use in any jurisdiction where such distribution or use would be contrary to applicable law or regulation. You are responsible for ensuring that your use of the Online Services complies with local laws.
3.5. The Online Services are not designed to comply with sector‑specific regulations (such as HIPAA, GLBA, or similar). If your use would be subject to such laws, do not input regulated data into the Online Services unless explicitly agreed in a Service Agreement that addresses those requirements.
4. INTELLECTUAL PROPERTY
4.1. Our IP
4.1.1. We own or validly license all intellectual property rights in and to:
● the Online Services and underlying software;
● the Website design, layout, graphics, look and feel; and
● all text, images, audio, video, and other content we provide (collectively, the “AWANTIS Content”), and our logos, trademarks, and service marks (the “Marks”).
4.1.2. AWANTIS Content and Marks are protected by copyright, trademark, and other intellectual property laws. You may access them “as is” only for your internal business purposes and subject to these Terms.
4.1.3. Except as expressly permitted in these Terms or a Service Agreement, you must not copy, modify, reproduce, distribute, display, or create derivative works of AWANTIS Content or Marks without our prior written consent.
4.2. License to Use Online Services
4.2.1. Subject to your compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Online Services and to download or print portions of AWANTIS Content solely for your internal business purposes of evaluating our Services or engaging with us.
4.3. Your Submissions and Website Feedback
4.3.1. If you send us any questions, comments, suggestions, ideas, feedback, or other information about the Online Services (“Feedback”), you grant AWANTIS a perpetual, irrevocable, worldwide, royalty‑free, transferable license to use and exploit that Feedback for any lawful purpose, including to improve or develop Services, without obligation or compensation to you.
4.3.2. You warrant that your Feedback does not infringe any third‑party rights, is not confidential (unless covered by a separate NDA), and may lawfully be shared with us.
5. OWNERSHIP OF INPUTS, OUTPUTS, AND CLIENT DATA (AI‑SPECIFIC)
5.1. Client Data and Inputs. As between you and AWANTIS, you retain all rights, title, and interest in and to your Client Data and Inputs. You grant AWANTIS a limited, non‑exclusive license to process such data solely as necessary to:
● provide and maintain the Services;
● comply with law; and
● fulfil our obligations under any Service Agreement.
5.2. Outputs. Unless otherwise specified in a Service Agreement:
● you own all rights, title, and interest (if any) in Outputs generated through your lawful use of the AI Services using your Inputs, to the extent permitted by applicable law;
● AWANTIS retains ownership of all underlying models, algorithms, tools, and know‑how used to generate such Outputs.
5.3. No Exclusive Outputs. Due to the nature of AI, Outputs may be similar or identical to content generated for other users or derived from public or third‑party data. You agree that such similarity does not entitle you to exclusive rights against AWANTIS or any Third‑Party AI Provider.
5.4. No Training by Default. Unless expressly agreed in writing (for example, in a Service Agreement or DPA):
● AWANTIS will not use your Client Data, Inputs, or Outputs to train, retrain, or improve general‑purpose AI models for the benefit of other customers;
● we may, however, use aggregated, anonymised technical and usage data for analytics, security, and service improvement, provided it does not identify you or any data subject.
5.5. Third‑Party AI Providers. We will use commercially reasonable efforts to configure Third‑Party AI Providers so that they do not use your Client Data, Inputs, or Outputs for their own model training beyond the provision of the contracted service, consistent with their available enterprise/“no training” settings.
6. USER REPRESENTATIONS
By using the Online Services, you represent and warrant that:
● all information you provide is true, accurate, current, and complete;
● you are at least 18 years old;
● you have authority to bind yourself or the entity you represent;
● you will not use the Online Services for unlawful or prohibited purposes; and
● your use of the Online Services complies with all applicable laws and regulations.
We may suspend or terminate your access if we reasonably believe any representation is untrue or your use violates these Terms or law.
7. USER REGISTRATION
7.1. The Website currently does not require user registration for general browsing. For consultations, assessments, demos, or gated content, we may ask you to provide contact details and relevant business information.
7.2. If AWANTIS later offers authenticated portals or accounts, you must keep login credentials confidential and are responsible for all activities under your account. We may reclaim or change usernames that are inappropriate, misleading, or infringing.
8. SERVICE AGREEMENTS, FEES, AND BILLING
8.1. Custom Services. Our core Services (AI implementation, integrations, compliance automation, etc.) are provided under separate Service Agreements specifying scope, deliverables, pricing, payment terms, and other commercial conditions.
8.2. Fees and Payment. Unless otherwise stated in a Service Agreement:
● invoices are payable within the payment term specified (e.g., 14 or 30 days) from the invoice date;
● fees are exclusive of VAT and other taxes, which will be added as required by law; and
● payments may be made by bank transfer, card, or other methods agreed in writing.
8.3. Subscriptions / Results‑as‑a‑Service. For recurring engagements, your Service Agreement may define subscription or retainer‑like arrangements, including billing cycles, minimum terms, and renewal conditions. Those terms will govern cancellation, upgrades, and downgrades.
8.4. Refunds. Unless required by law or expressly stated otherwise in a Service Agreement, fees for Services already performed or for completed deliverables are non‑refundable.
9. SOFTWARE AND AI SYSTEMS
9.1. Any software, scripts, connectors, or AI agents that AWANTIS provides for your use are licensed, not sold. If such software is accompanied by an end‑user licence agreement (“EULA”), that EULA will govern. Otherwise, you receive a limited, non‑exclusive, non‑transferable licence to use such software solely in connection with your legitimate use of the Services and in accordance with these Terms.
9.2. AI Output and Human Oversight.
● AI Systems may generate Outputs that are incomplete, inaccurate, biased, or otherwise unsuitable.
● You are responsible for ensuring appropriate human oversight over all AI‑enabled workflows, especially where Outputs are used for decisions with legal or similarly significant effects on individuals (e.g., hiring, credit, access to services).
● The Services are intended as decision‑support, not as autonomous decision‑making tools. You must not rely on Outputs as the sole basis for such decisions.
9.3. No Professional Advice. Outputs and other information provided by AI Systems or the Online Services do not constitute legal, financial, medical, tax, or other regulated professional advice. You remain responsible for obtaining independent professional advice before acting on any information.
9.4. The software and AI Systems are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, subject to mandatory legal rights that cannot be excluded.
10. ACCEPTABLE USE POLICY
You agree not to use the Online Services or any AI Services to:
● violate any applicable law, including the EU AI Act, GDPR, and consumer protection law;
● infringe third‑party intellectual property or other rights;
● generate or disseminate content that is illegal, discriminatory, harassing, hateful, or harmful;
● produce or distribute deceptive content (including deepfakes) without legally required disclosure and consent;
● conduct or facilitate fraud, phishing, spam, or other abusive practices;
● develop or train competing AI models using Outputs from AWANTIS Services;
● attempt to circumvent safety filters or technical protections;
● introduce malware, malicious code, or attempt to compromise security;
● perform security scanning, penetration testing, or load testing without our written consent; or
● use the Online Services to compete with AWANTIS without our prior written approval.
We may suspend or restrict access if we reasonably suspect misuse in breach of this Acceptable Use Policy.
11. USER CONTRIBUTIONS
11.1. The Online Services may allow you to submit or upload content (for example, comments, testimonials, or case details) (“Contributions”). You remain responsible for your Contributions.
11.2. You represent and warrant that your Contributions:
● are accurate and lawful;
● do not infringe third‑party IP or other rights;
● do not contain personal data beyond what is necessary and lawfully provided; and
● comply with the Acceptable Use Policy.
11.3. Unless expressly agreed otherwise (for example, in a Service Agreement or NDA), Contributions submitted via public or marketing‑facing parts of the Online Services are not confidential.
12. CONTRIBUTION LICENCE
12.1. You retain any intellectual property rights you hold in your Contributions.
12.2. By submitting Contributions through the Online Services (excluding Client Data shared under a Service Agreement), you grant AWANTIS a worldwide, non‑exclusive, royalty‑free licence to use, reproduce, modify, and display such Contributions for purposes of operating, improving, and promoting the Online Services (for example, publishing testimonials), unless you withdraw such permission by written notice, in which case we will cease future use as reasonably practicable.
13. THIRD‑PARTY WEBSITES AND SERVICES
The Online Services may contain links to third‑party websites or integrate third‑party tools (“Third‑Party Services”). Those services are governed by their own terms and privacy policies, and AWANTIS is not responsible for their content, security, or practices. Your use of Third‑Party Services is at your own risk.
14. SERVICE MANAGEMENT
We may, at our discretion and without notice:
● monitor usage of the Online Services to verify compliance with these Terms;
● restrict or disable access by users who breach these Terms;
● remove or limit content that is unlawful, harmful, or violates these Terms; and
● take any action we reasonably deem necessary to protect the security, stability, and integrity of the Online Services.
15. TERM AND TERMINATION (WEBSITE USE)
15.1. These Terms apply from your first use of the Online Services and continue until you stop using them or we terminate or replace these Terms.
15.2. We may suspend or terminate your access to the Online Services at any time where:
● you materially or repeatedly breach these Terms or law; or
● it is reasonably necessary for security, legal, or operational reasons.
Termination of Online Services access does not affect any existing Service Agreement or your obligation to pay fees for Services already rendered.
16. MODIFICATIONS, AVAILABILITY, AND INTERRUPTIONS
16.1. We may modify, suspend, or discontinue any part of the Online Services at any time, for any reason, including for maintenance, security, or legal compliance. We will attempt to provide reasonable notice of major changes where practicable.
16.2. While we use reasonable efforts to keep the Online Services available, we do not guarantee uninterrupted or error‑free operation. You acknowledge that temporary downtime or interruptions may occur.
17. DATA PROTECTION, PRIVACY, AND DPA
17.1. AWANTIS acts as a controller of personal data for Website analytics, marketing, and direct relationship management, and as a processor when processing Client Data on behalf of customers under a Service Agreement.
17.2. Our processing of personal data is described in more detail in our Privacy Policy, which forms part of these Terms.
17.3. Where AWANTIS processes personal data on your behalf as processor, the parties will enter into a Data Processing Agreement (DPA) that complies with Article 28 of the GDPR, covering (among other things):
● subject‑matter and duration of processing;
● nature and purpose of processing;
● categories of data subjects and personal data;
● technical and organisational security measures;
● conditions for sub‑processing;
● assistance with data subject rights; and
● return or deletion of personal data at the end of the engagement.
17.4. At the end of the engagement, and at your choice, we will either delete or return personal data processed as processor, subject to statutory retention obligations.
18. EU AI ACT TRANSPARENCY AND HUMAN OVERSIGHT
18.1. AWANTIS will implement transparency measures consistent with Article 50 of the EU AI Act, including:
● informing natural persons when they interact with an AI System; and
● labelling AI‑generated content where required.
18.2. If any Services involve high‑risk AI systems under the EU AI Act, the applicable Service Agreement will allocate responsibilities for risk management, documentation, human oversight, and other specific obligations, reflecting whether AWANTIS is acting as provider or deployer.
18.3. You remain responsible for ensuring human oversight and appropriate organisational controls in your environment, especially where AI is used for decisions producing legal or similar significant effects on individuals.
19. LIMITATION OF LIABILITY
19.1. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
19.2. To the fullest extent permitted by law and subject to clause 19.1:
● AWANTIS will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profit, revenue, goodwill, or data, arising out of or in connection with your use of the Online Services;
● AWANTIS’s aggregate liability arising out of or in connection with these Terms in any twelve‑month period will be limited to EUR 5,000 or, if you have entered into a paid Service Agreement with us, the amount of fees paid by you to AWANTIS under the relevant Service Agreement during the twelve months preceding the event giving rise to the claim (whichever is higher).
19.3. The above limitations apply regardless of the legal theory (contract, tort, statute, or otherwise) and even if AWANTIS has been advised of the possibility of such damages.
19.4. These limitations are without prejudice to any separate limitation of liability provisions agreed in a Service Agreement, which will govern for the relevant Services.
20. INDEMNIFICATION
20.1. You will indemnify and hold harmless AWANTIS, its officers, employees, and agents from and against any third‑party claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
● your breach of these Terms;
● your unlawful or unauthorised use of the Online Services or Outputs;
● your Contributions or Client Data infringing third‑party rights or violating applicable law; or
● your failure to implement required human oversight or safeguards when using AI Services.
20.2. AWANTIS will promptly notify you of any such claim and allow you to control the defence and settlement, provided that you do not compromise AWANTIS’s rights or admit liability on its behalf without written consent.
21. FORCE MAJEURE
AWANTIS is not liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure results from causes beyond its reasonable control, including natural disasters, war, terrorism, pandemics, labour disputes, governmental actions, widespread internet or power outages, major incidents affecting Third‑Party AI Providers or cloud infrastructure, or changes in law that make performance illegal or commercially impracticable.
22. DATA RETENTION AND DELETION (ONLINE SERVICES)
22.1. We retain personal data collected through the Online Services only for as long as necessary for the purposes described in our Privacy Policy, or as required by law.
22.2. For data processed as processor under a Service Agreement and DPA, retention and deletion are governed by that DPA, consistent with GDPR storage limitation principles and agreed retention schedules.
23. ELECTRONIC COMMUNICATIONS AND SIGNATURES
You agree that communications from us may be sent electronically (for example, via email or through the Online Services) and that such communications satisfy any legal requirement that they be in writing. You consent to the use of electronic signatures and records for all purposes related to your use of the Online Services and our contractual relationship to the extent permitted by applicable law.
24. SMS TEXT MESSAGING
24.1. If you opt in to any AWANTIS SMS program, you consent to receive text messages to the mobile number you provide, including marketing communications and service updates. Message frequency may vary.
24.2. You can opt out at any time by replying “STOP” to a message. Standard message and data rates may apply, depending on your mobile plan.
24.3. For assistance, contact
hello@awantis.com
.
25. GOVERNING LAW AND DISPUTE RESOLUTION
25.1. Governing Law. These Terms and any dispute arising out of or in connection with them are governed by the laws of the Republic of Latvia, without giving effect to conflict‑of‑laws rules, and subject to mandatory protections that may apply to you as a consumer under EU law.
25.2. Jurisdiction. The courts of Riga, Latvia shall have exclusive jurisdiction over any dispute relating to these Terms or the Online Services, subject to any mandatory jurisdiction rules applicable to consumers under EU law.
25.3. Alternative Dispute Resolution (Consumers). If you are a consumer in the EU, you may also be entitled to use out‑of‑court dispute resolution through the relevant consumer dispute resolution body in your country (for Latvia, the Consumer Rights Protection Centre and its commission), as described in applicable consumer protection legislation.
Nothing in this section limits any rights you may have under mandatory consumer protection laws.
26. MISCELLANEOUS
26.1. These Terms, together with the Privacy Policy and any DPA or Service Agreement expressly incorporating them, constitute the entire agreement between you and AWANTIS regarding the Online Services.
26.2. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced with a valid provision that most closely reflects the parties’ original intent.
26.3. You may not assign or transfer these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, or sale of assets.
26.4. No failure or delay in exercising any right under these Terms shall operate as a waiver of that right.
26.5. Nothing in these Terms establishes a partnership, joint venture, employment, or agency relationship between you and AWANTIS.
27. CONTACT US
For questions about these Terms or the Online Services, or to exercise any rights under data protection law, please contact:
● Email:
● hello@awantis.com
● Website:
● www.awantis.com
AGREEMENT TO OUR LEGAL TERMS
We are Awantis ("Company," "we," "us," "our"), a company operating the website www.awantis.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at hello@awantis.com
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Awantis, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by hello@awantis.com. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old and are designed primarily for business entities and professionals. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
USER REGISTRATION
SERVICE AGREEMENTS AND PAYMENT
SUBSCRIPTIONS
SOFTWARE AND AI SYSTEMS
PROHIBITED ACTIVITIES
USER GENERATED CONTRIBUTIONS
CONTRIBUTION LICENSE
THIRD-PARTY WEBSITES AND CONTENT
SERVICES MANAGEMENT
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
SMS TEXT MESSAGING
MISCELLANEOUS
CONTACT US
1.OUR SERVICES
The information provided when using the Services is intended for general informational and marketing purposes related to our custom AI agents and intelligent automation solutions for enterprises. Our Services include our website, strategic assessments, consultation services, and information about custom AI development solutions designed to optimize business operations through lead generation, lead reactivation, process automation, customer experience enhancement, business intelligence, and system integration.
We provide custom AI systems, automation solutions, and related consulting services to businesses seeking to enhance their operational efficiency through intelligent technology. Our "Results-as-a-Service" approach focuses on delivering measurable outcomes including operational refinement, faster process completion, and measurable ROI for our enterprise clients.
Important Notice:
The Services described on our website require separate written agreements (such as Service Agreements, Statements of Work, or Master Services Agreements) that will govern the specific terms of any actual project, consultation, or ongoing service engagement. These Legal Terms govern your general use of our website and preliminary interactions, while specific service engagements will be governed by those dedicated agreements.
The information provided is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2.INTELLECTUAL PROPERTY RIGHTS
Our Intellectual Property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.
Your Use of Our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
Access the Services; and
Download or print a copy of any portion of the Content to which you have properly gained access,
solely for your internal business purpose of evaluating our services and engaging with us.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Your Submissions
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you submit and warrant that: (a) your Submissions are accurate and not misleading; (b) you have all necessary rights to submit such Submissions; (c) your Submissions do not violate any law or third-party rights; and (d) your Submissions do not constitute confidential information unless we have signed a separate non-disclosure agreement with you.
3.USER REPRESENTATIONS
By using the Services, you represent and warrant that:
All information you submit will be true, accurate, current, and complete;
You have the legal capacity and agree to comply with these Legal Terms;
You are at least 18 years old;
You will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
You will not use the Services for any illegal or unauthorized purpose;
Your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your access to the Services and refuse any current or future use of the Services.
4.USER REGISTRATION
The Awantis website primarily serves as an informational portal and does not currently require user account registration for general browsing. However, you may need to provide contact information for strategic assessments or consultations. Should future Services require user registration and account creation, you agree to keep any passwords confidential and will be responsible for all use of your account. We reserve the right to remove, reclaim, or change any username if we determine it is inappropriate, obscene, or otherwise objectionable.
5.SERVICE AGREEMENTS AND PAYMENT
Awantis provides custom AI solutions and intelligent automation services that typically involve tailored proposals, statements of work, and service agreements rather than direct online purchases through the website.
Specific terms regarding scope of services, deliverables, payment schedules, fees, and other commercial conditions will be outlined in separate written agreements executed between Awantis and the client. Unless otherwise specified in a separate agreement, all payments shall be in United States Dollars (USD).
We accept various forms of payment including:
Visa, Mastercard, American Express
PayPal, Stripe
Bank Transfer
Other payment methods as agreed upon in service contracts
You agree to provide current, complete, and accurate information for all service engagements. We reserve the right to correct any errors or mistakes in pricing or service descriptions. We may refuse any service engagement and reserve the right to limit engagements that appear inappropriate or not from legitimate business operations.
6.SUBSCRIPTIONS
Our "Results-as-a-Service" approach may involve ongoing service engagements or subscription-like models for continuous improvement and support. Should we offer specific subscription-based services:
Billing and Renewal: Your subscription will continue and automatically renew unless canceled in accordance with your service agreement. You consent to recurring charges until cancellation.
Cancellation: Cancellation procedures will be detailed in your individual service agreement. Generally, you can cancel by providing written notice as specified in your contract. If you have questions, please email us at hello@awantis.com.
Fee Changes: We may change recurring service fees with advance notice in accordance with your service agreement and applicable law.
7.SOFTWARE AND AI SYSTEMS
We may include or develop software for use in connection with our Services, including custom AI agents and intelligent automation systems. If such software is accompanied by an end user license agreement ("EULA"), the EULA terms will govern your use. Otherwise, we grant you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms.
AI-Specific Terms:
Third-Party AI Providers: Our solutions may leverage third-party platforms (OpenAI, Microsoft, Google Cloud, AWS, Salesforce, HubSpot, Oracle, etc.). Your use of integrated third-party services may be subject to their terms and policies.
AI Output and Human Oversight: AI-generated outputs, recommendations, or automations may be incomplete or inaccurate and require human review. You are responsible for evaluating outputs and maintaining appropriate oversight.
No Regulated Advice: AI outputs are for informational purposes only and do not constitute legal, financial, medical, or other regulated professional advice.
Any software is provided "AS IS" without warranty of any kind. You accept all risk arising from software use and may not reproduce or redistribute any software except as permitted.
8.PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:
Systematically retrieve data or content to create compilations, databases, or directories without written permission
Trick, defraud, or mislead us or other users, especially to learn sensitive information
Circumvent, disable, or interfere with security-related features
Disparage, tarnish, or harm us or the Services
Use information from the Services to harass, abuse, or harm others
Use the Services inconsistently with applicable laws or regulations
Engage in unauthorized framing or linking
Upload or transmit viruses, malware, or harmful material
Engage in automated use of the system (scripts, bots, data mining tools, etc.)
Attempt to impersonate another user or person
Interfere with, disrupt, or burden the Services or connected networks
Harass, annoy, intimidate, or threaten our employees or agents
Attempt to bypass access restrictions or security measures
Copy, adapt, decipher, decompile, disassemble, or reverse engineer our software
Use the Services to compete with us without express written consent
9.USER GENERATED CONTRIBUTIONS
The Services may provide opportunities to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services (collectively, "Contributions"). When you create or make available any Contributions, you represent and warrant that:
Your Contributions do not infringe third-party proprietary rights
You are the creator and owner or have necessary licenses and permissions
You have consent from identifiable individuals in your Contributions
Your Contributions are not false, inaccurate, or misleading
Your Contributions are not unsolicited advertising, spam, or promotional materials
Your Contributions are not obscene, harassing, libelous, or otherwise objectionable
Your Contributions do not violate applicable laws or regulations
Your Contributions do not include offensive comments related to race, national origin, gender, sexual preference, or physical handicap
10.CONTRIBUTION LICENSE
By submitting suggestions or feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert ownership over your Contributions. You retain full ownership of all intellectual property rights associated with your Contributions. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions and agree to hold us harmless from all responsibility regarding your Contributions.
11.THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to other websites ("Third-Party Websites") and third-party content ("Third-Party Content"). Such Third-Party Websites and Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us. We are not responsible for any Third-Party Websites or Content, including their accuracy, offensiveness, opinions, reliability, or privacy practices.
Inclusion of or linking to Third-Party Websites or Content does not imply approval or endorsement by us. If you access Third-Party Websites or Content, you do so at your own risk. You should review applicable terms and policies of any third-party websites. Any purchases through Third-Party Websites are exclusively between you and the applicable third party.
12.SERVICES MANAGEMENT
We reserve the right, but not the obligation, to:
Monitor the Services for violations of these Legal Terms;
Take appropriate legal action against violators;
Refuse, restrict access to, limit availability of, or disable any of your Contributions;
Remove from the Services any files and content that are excessive in size or burdensome to our systems;
Otherwise manage the Services to protect our rights and property and facilitate proper functioning.
13.TERM AND TERMINATION
These Legal Terms remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF THESE LEGAL TERMS OR APPLICABLE LAW.
We may terminate your use or participation in the Services at any time, without warning, in our sole discretion. If we terminate or suspend your access, you are prohibited from registering and creating a new account under any name. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.
14.MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We have no obligation to update information on our Services. We will not be liable for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience problems or need to perform maintenance resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or modify the Services at any time without notice. You agree we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during downtime.
15.GOVERNING LAW
These Legal Terms are governed by and interpreted following the laws of the State of Delaware, United States, and the use of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
16.DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control costs of any dispute related to these Legal Terms, the parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.
Binding Arbitration
Any dispute arising from these Legal Terms shall be determined by one arbitrator in accordance with JAMS rules. The arbitration shall be conducted in Delaware. The language of proceedings shall be English. Applicable substantive law shall be the law of Delaware.
Restrictions
Any arbitration shall be limited to the dispute between the parties individually. No arbitration shall be joined with any other proceeding, and there is no right for class-action arbitration or representative capacity disputes.
Exceptions
The following disputes are not subject to arbitration: (a) disputes seeking to enforce or protect intellectual property rights; (b) disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief.
17.CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Services at any time, without prior notice.
18.DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND ASSUME NO LIABILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO THE SERVICES; (3) UNAUTHORIZED ACCESS TO OUR SECURE SERVERS; (4) INTERRUPTION OR CESSATION OF TRANSMISSION; (5) BUGS, VIRUSES, OR SIMILAR ITEMS TRANSMITTED BY THIRD PARTIES; OR (6) ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE FROM USE OF CONTENT.
19.LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
20.INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
Use of the Services;
Breach of these Legal Terms;
Breach of your representations and warranties;
Your violation of third-party rights, including intellectual property rights;
Any harmful act toward any other user of the Services.
We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.
21.USER DATA
We will maintain certain data that you transmit to the Services for managing performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability for any loss or corruption of such data, and you waive any right of action against us arising from any such loss or corruption.
22.ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
23.SMS TEXT MESSAGING
Program Description
By opting into any Awantis text messaging program, you expressly consent to receive text messages (SMS) to your mobile number. Awantis text messages may include marketing communications, service updates, appointment reminders, and other business-related communications.
Opting Out
If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt out.
Message and Data Rates
Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.
Support
If you have any questions or need assistance regarding our SMS communications, please email us at hello@awantis.com.
24.MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.
We may assign any or all of our rights and obligations to others at any time. We shall not be responsible for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of remaining provisions.
There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. These Legal Terms will not be construed against us by virtue of having drafted them.
25.CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Email: hello@awantis.com
Website: www.awantis.com
Ready for a system that matches your ambition.
Ready to automate?
Send a note or book a session. We’ll look at how you work today and tell you, plainly, whether an agent‑driven approach will pay off for you.
Send a note or book a session. We’ll look at how you work today and tell you, plainly, whether an agent‑driven approach will pay off for you.
Send a note or book a session. We’ll look at how you work today and tell you, plainly, whether an agent‑driven approach will pay off for you.
Send a note or book a session. We’ll look at how you work today and tell you, plainly, whether an agent‑driven approach will pay off for you.
sales@awantis.com
sales@awantis.com
Ready for a system that matches your ambition.
Send a note or book a session. We’ll look at how you work today and tell you, plainly, whether an agent‑driven approach will pay off for you.
sales@awantis.com
Ready for a system that matches your ambition.
Send a note or book a session. We’ll look at how you work today and tell you, plainly, whether an agent‑driven approach will pay off for you.
sales@awantis.com